CoAFCU is committed to making available financial products and services that will enable you to meet your financial needs and reach your financial goals. Protecting personal information and using it in a manner consistent with your expectations is a high priority for everyone associated with our credit union.

As a member of our credit union, you also have a responsibility to safeguard your financial information. To ensure that you can rely upon the quality of products and services we make available, our credit union stands behind the following privacy policy:

It is the policy of our credit union to respect the privacy of our members and to protect the security and confidentiality of our members’ nonpublic personal information. Our credit union will collect only the personal information that is necessary to conduct your business. That means just what is necessary to provide competitive financial products and services-no more.

It is the practice and procedure of our credit union to give information on member accounts only to the primary and joint account owners, unless written permission is given otherwise. This practice and procedure is the same and continues for those who cease to be members.

Our credit union will protect your personal information. Our credit union will maintain strong security controls to ensure that member information in our files and computers is protected. Where appropriate, we will use security coding techniques to protect against unauthorized access to personal records, ensure accuracy and integrity of communications and transactions, and protect member confidentiality.

It is the practice and procedure of our credit union to obtain only nonpublic personal information from our members necessary to open an account or apply for a loan. Examples in this regard are information provided on membership applications and / or credit applications.

We restrict access to nonpublic personal information about you to those employees who need to know that information to provide products or services to you. We maintain physical, electronic, and procedural safeguards that comply with federal regulations to guard your nonpublic personal information.

You will have access to your information. As a member of our credit union, you will have the opportunity to review your information and make necessary changes to ensure that our records are complete and accurate.

We fully expect the service providers we contract with to also use strict confidentiality. We do not disclose any non-public personal information about our members and former members to anyone, except as permitted by law.

Our credit union will only share information when absolutely necessary. We will only share information to administer the products and services we provide, when required to do so by the government.

For more information or if you have questions or concerns, call, email or stop by one of our branches.